GOODS ACCEPTANCE TERMS

1. Acceptance Period

Unless otherwise agreed in writing by both Parties, the Buyer is responsible for inspecting and confirming the acceptance of the goods within 24 hours from the time the Seller notifies successful delivery.

The acceptance confirmation may be made via written document, email, text message, delivery note, or any other official communication method mutually agreed upon by both Parties.

2. Scope of Acceptance

The Buyer is responsible for inspecting the following items:

• Quantity of goods.

• Product type, model, color, and logo in accordance with the order.

• Product quality, packaging condition, and included accessories.

Any additional technical requirements (if applicable).

Notes on allowable tolerances:

• Finished product dimensions and printed details may vary by ±5% compared to the approved design file or sample (if applicable), among products within the batch or between different production batches.

• Printing position may vary by ±5% compared to the approved design file or sample (if applicable), among products within the batch or between different production batches.

• Product color and print color are guaranteed to match at an 8/10 similarity level compared to the approved design file or sample (if applicable), among products within the batch or between different production batches.

All feedback, adjustment requests, or complaints must be accompanied by supporting images or videos.

3. Automatic Acceptance in the Absence of Feedback

If, after 24 hours from the time of successful delivery, the Buyer provides no feedback regarding the condition of the goods, then:

• The order shall be deemed fully accepted.

• The Buyer shall be considered to have unconditionally accepted the entire quantity and quality of the goods as specified in the order.

• Any issues arising after this period will be handled according to the Seller’s warranty policy (if applicable) or as separately agreed between the Parties.
  

4. Defects or Shortages

If the Buyer reports defects or shortages within the specified acceptance period, the Seller is responsible for:

• Reviewing and verifying the Buyer’s feedback.

• Providing replacement, replenishment, or an appropriate corrective solution.

• Agreeing with the Buyer on a reasonable processing timeframe depending on the issue.

The Seller shall not be liable for defects arising from improper handling or external impact caused by the Buyer after the delivery is completed.

5. Retention of Acceptance Evidence

All documents related to the acceptance process (delivery notes, emails, text messages, images, etc.) hold legal value and may be used as evidence for verification or dispute resolution between the Parties.

6. Effectiveness of the Acceptance Terms

These acceptance terms apply to all orders supplied by the Seller, unless otherwise agreed in writing by both Parties.

By placing an order, the Buyer is deemed to have agreed to and accepted all terms outlined in this Goods Acceptance Policy.